Last updated: December 2025
Start Small Sussex is a Community Interest Company based in the United Kingdom. We support families of children under 5 with complex needs. We are committed to protecting your personal information and being transparent about how we use it.
This Privacy Policy explains what data we collect, why we collect it, how we store it, how long we keep it, and your rights under the UK General Data Protection Regulation (UK GDPR).
1. What Data We Collect
We collect only the information you choose to give us through:• Website contact form: your name, email address, phone number, and any message you include.• Newsletter sign-up form: your name and email address.• We do not collect special category data through these forms unless you voluntarily include it in your message.
2. How We Use Your Data
We use your information to:• Respond to enquiries sent through the contact form.• Send newsletters and updates if you sign up to receive them.• Improve our services and communication with families.• We do not sell or share your information with any third parties for marketing or any other commercial purpose.
3. Who Can See Your Data
Your information is accessed only by the founders of Start Small Sussex who need it in order to respond to your enquiry or send our newsletter.
4. How We Store Your Data
Your data is stored securely using password-protected digital systems (such as email and our newsletter platform).We take reasonable steps to keep your information safe, including restricting access to authorised founders only.
5. How Long We Keep Your Data
We keep your information only for as long as it is needed:- Contact form enquiries: up to 12 months after we have responded, unless your enquiry leads to ongoing communication.- Newsletter sign-ups: until you unsubscribe or request deletion.- You may request deletion at any time (see Section 8).
6. Legal Basis for Processing
Under UK GDPR, we rely on:• Consent for sending newsletters (you can withdraw at any time).• Legitimate interests for responding to enquiries.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:• Access your personal data.• Correct inaccurate or incomplete data.• Request deletion of your data.• Object to or restrict how your data is used.• Withdraw consent at any time (for newsletters).• Complain to the Information Commissioner’s• Office (ICO) if you are unhappy with how we handle your data.
8. How to Request Access or Deletion
You can request that we access, update, or delete your data at any time.Contact us at:Email: hello@startsmallsussex.orgAddress: Start Small Sussex, 113 community base, Queens road, Brighton, BN1 3XGWe will respond within one month as required by UK GDPR.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will show when it was last reviewed.
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